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1. Outlook 2016 Work Offline Hotkey
2. Outlook 2016 Work Offline Keeps Turning On
3. Outlook 2016 Work Offline Greyed Out
4. Outlook 2016 Work Offline Issue

Are you facing the issue outlook stuck in offline mode and likewise looking for a profound way to resolve the issue? If so, then you have landed on the right page.

MS Outlook is one of the most preferred email clients In this digital era,. Because of its advanced features of email management like sending and receiving emails. However, several users find it difficult to work due to various issues like internet issues, an issue with the email account, etc. Sometimes, the users face problems due to unintentionally enabled work offline mode. Moreover, Outlook offers some inbuilt visual cues with which you can find its current working status. in this article, we will discuss ‘how to fix outlook working offline issues?’. But before we introduce the methods, Let’s look at the causes due to which Outlook stuck on work offline mode. So, let’s begin the blog without wasting time.

Possible Reasons Why Outlook 2016 stuck in offline mode:

On the Menus tab, click File menu and you can intuitively see Work Offline at the bottom from the File drop-down menu. There is a cross symbol on the Work Offline icon, which shows that your Outlook is working offline now. Outlook 2016 - Working offline My outlook has gone into a working offline state and with each attempt to bring it back online, I'm prompted with a google account authentication sign on screen as seen in the attachment. Based on the description, I understand that you want to reset the Work Offline status in Outlook 2016. If so, on the Send/Receive tab, choose Work Offline, and check your status bar. If the status shows Working Offline, repeat the action until the status changes to connected. See Switch from working offline to online.

• If you are connected properly, then there may be an issue with the mail server. To ensure this sign in to your account. And check whether you can Send/ Receive emails or not. If you find issues in the working of email servers, then contact your admin.
• If you can Send/ Receive emails, but the connection gets interrupted regularly, then it means you need to update the system. It also implies that there may be some issue in your account configuration.

Here, we have identified the main reason behind outlook 2016 stuck in offline mode issue. Now, let’s redirect to the solutions in the next segment of the blog.

Solution: How to Fix Outlook stuck in offline mode issue?

We can get rid of the Outlook working offline issue using manual techniques. And for this, you simply have to follow the below-listed steps in the same way.

Outlook 2016 Work Offline Hotkey

• Initialize the Outlook desktop client.
• Reach Send/ Receive and select the Work Offline to reconnect.

Points to take note:

1. First, If you find that the Work Offline button has a shaded background, then imply that you don’t have connectivity to the internet.
2. Secondly, if Outlook is executing, then go and check the Quick Launch Taskbar.
3. Thirdly, a cross mark will appear on the Outlook icon if Outlook is Working Offline.
4. Now, you can also confirm the status by observing the status bar.
5. Lastly, if you have established a connection with the internet, then the status will show you as ‘Connected’.

Here, we discussed a manual way regarding query ‘how to fix outlook working offline error’, and some points that you must keep in mind. But still, you are stuck in offline mode, then don’t worry. In the below segment, we have listed some tips and tricks to fix the inconsistency.

Methods to fix outlook stuck working offline problem:

Here are some tricks mentioned that can help you deal with outlook working offline mode issue:

1. Reconfigure the Offline Working Status: As we discussed above, go to the Send/ Receive tab, select Work Offline, and check your status.
2. Keep Eye on Updates: You can fix the issue ‘how to fix outlook working offline error’ by checking for the updates. And for this, Go to any of the MS Office apps and then reach File >> Account. Underneath the Product specification, Tap on Office Updates.
3. Build up New Profile: You may face this error due to some problems in the current Outlook profile. So professionals recommend creating a new profile. Access File >> Account Settings >> Account Settings >. Choose the required account you wish to eliminate and then Hit Remove.
4. To add an account, go to Access File >> Add Account and proceed as per the instructions.

Now, we will go through some tips and tricks that will help you overcome the Outlook stuck in offline mode issue.

Outlook 2016 Work Offline Keeps Turning On

Sometimes, users unknowingly continue to work in Offline mode. And the entire offline works get saved in the Offline Storage Table i.e, OST files. Moreover, these files are prone to corruption due to several reasons. Therefore, if you need to extract any unsynchronized data to avoid data loss. Then, you may need a professional way to deal with such an issue. One such tool is OST File Recovery by SysInfoTools. Using this software you can fix errors in OST files and successfully repair all issues in MS Outlook.

Conclusion:

So in this technical write-up, we have reviewed and solved ‘how to fix Outlook stuck in Offline Mode’. Hope these tricks will help you in doing so. I also explained a situation where your file fails to synchronize automatically. And you need to retrieve those data files with a professional solution.

Users of one of my customer have reported that Outlook always starts in the offline mode. Obviously, e-mails cannot be sent or received, and the Outlook icon in the system tray has a red cross on it with the following message: “Microsoft Outlook is offline”.

To disable Outlook offline mode, each time a user has to press the corresponding button (“Work Offline“) on the Send/Receive tab. But the next time you start Outlook, it starts offline again. You have to disable offline mode again in the Outlook settings. It is clear that the constant need to switch Outlook from Offline to Online is terribly annoying to users.

Only some users with Outlook 2016 or 2013 face this problem. User mailboxes are located on an Exchange server and there are no connectivity problems and no errors in the Exchange logs.

Outlook can automatically go offline in case of any network/Exchange connection problems (after 10 failed attempts to connect to the mailbox server). So first of all, we checked the network operation (switches, routers, firewall rules) – everything worked normally.

Here is what else we checked when diagnosing the problem:

• The accessibility of a mailbox through the OWA interface: the mailbox was available;
• In Exchange 2010, you need to check the CAS server availability from the user computer thought port TCP/135 (RPC locator). You can do it using the Test-NetConnection cmdlet: tnc ber-msgcas –port 135 – the port is available. In Exchange 2013/2016, the main protocol for connecting Outlook clients to CAS is HTTPS (MAPI over HTTP), so it suffices to check the availability of port TCP/443;
• We started Outlook in the Safe Mode (outlook.exe /safe command) and disabled all Outlook add-ons: the problem persisted;
• We tried to delete an Outlook profile and re-create it again. We reinstalled and repaired Outlook – nothing helped.

The solution was unexpected: all users who reported Outlook start offline problem had Skype for Business (Lync) installed. As it turned out, if Lync and Outlook are started at the same time, changing Offline mode is not saved after Outlook is closed (Lync somehow blocks saving offline mode settings, maybe, due to its constant connection to Exchange).

Thus, to disable running Outlook in the offline mode, you just have to close Lync / Skype4B (make sure that there are no processes in the Task Manager) and disable Work Offline mode in Outlook.

After that you can run your Lync (Skype4B). The next time Outlook starts online.

Outlook 2016 Work Offline Greyed Out

Outlook 2016 Work Offline Issue